Privacy Policy

What we collect, and why

We collect personal data in two ways: data you choose to give us directly through a form, and business data we aggregate from publicly available sources.

Data you give us directly:

• Price Search Report: name, email, and search criteria, to generate your report and (where you consent) share leads with our partner agent network.
• Business claim ("Is this your business?" on /agencies): your name, position, mobile, email, business address, website and licence number, to confirm you're authorised to manage that business's profile, and to verify the business itself (see Terms of Service, Section 7).
• Agent roster (added by a verified business on our verification form): each agent's name, specialty, phone, email and photo. This is published on the business's public listing, see "Who we share data with", below.
• Data licence request and general enquiries (/contact): your name, email, and message, to respond to your request.
• "Notify me" submissions: name and email, so we can tell you when a specific data point or view becomes available.

Business data we aggregate:

Where a real estate business's own website or a property listing publicly names a business, its contact details, or an individual agent, we may aggregate that publicly-available information into an unclaimed profile as part of our real estate market dataset, before that business has claimed or verified it. We rely on legitimate interest as the legal basis for this: making an accurate, structured record of the real estate sector publicly available and queryable, including by AI systems, similar to how a business directory or search engine index operates. If you run a business we've aggregated this way and want it corrected, merged with your own claim, or removed, contact us, see "Your rights", below.

We do not require an account to browse the platform or use its public tools. We don't collect payment information directly on this platform; a paid agency subscription (Terms of Service, Section 7) will be processed through a third-party payment provider once that system is live.

Analytics

We use Google Analytics (GA4) to understand overall platform usage: which pages are visited, roughly how, and from where. This is aggregate, not tied to your name or email. See our Cookies Policy for the specifics.

Who we share data with

We do not sell personal data to third parties. What we share depends on which of the two categories above it falls into:

Price Search Report / consumer data: where you've explicitly consented (the connect-with-an-agent opt-in described in Terms of Service, Section 9), we pass your name, email, buying/selling status and search criteria to a single matched partner agency. Nothing else, and never without that specific opt-in.

Business claim and agent roster data: unlike the consumer data above, this is published, not privately shared. Once a business's claim is verified, its business name, address, phone, email, licence number and agent roster (each agent's name, specialty, phone, email and photo) are shown publicly on its MallorcaData listing, and made available to AI agents, LLMs and AI search tools querying our data via our API and MCP server (Terms of Service, Sections 5 and 7). This is disclosed to the claimant at the point we collect it, and publishing this information (making a verified business's real-world activity and how to reach it discoverable) is the explicit purpose of the claim and verification process, not an incidental use.

How long we keep it

Account data (your profile, buyer profile, reports, lookups, documents, photos and assistant conversation) is kept for as long as your account exists, so that it keeps working for you. Shares you revoke are kept as a record of who had access and when. Form submissions from visitors without an account are kept as long as reasonably needed to action the request. When an account is deleted we remove all of the above within 30 days; anonymised, aggregated usage statistics that cannot identify you may be retained. Backups roll off within a further 30 days. You can ask us to delete your data at any time; see Your rights, below.

Your rights: access, portability, correction and deletion

Access and portability. If you have an account, everything you have entered or generated is available to you immediately as a single machine-readable JSON file from My profile, Your data, Download my data. It covers your account details, buyer profile and the agents you have shared it with (including messages), price search reports, budget checks, cadastral lookups and requests, agent business details and coverage areas, seller photo metadata, your assistant conversation, and the feedback and usage events we recorded about your use of the buyer profile. Identity documents and photos are listed in the export and can be downloaded individually in the app. You may take this file to any other service.

Correction. You can change anything in your account yourself at any time; changes are saved immediately and every agent you have shared with sees the current version.

Deletion. You can clear any section of your buyer profile yourself, remove documents and photos, revoke any agent's access, and revoke photo links, all instantly. To delete your account and all of the data above, write to us via Contact from the account email address. We complete deletion within 30 days and confirm by email. Deletion is permanent and includes the encrypted document store.

If you no longer want to receive marketing emails from our partner agent network, every such email includes an unsubscribe link.

Data source

The market statistics on this platform are aggregated from property listings already publicly advertised by agencies and portals, not personal data about buyers or sellers. See Sources for the full list of tracked sites.

Changes and contact

We may update this policy from time to time; the "last updated" date above reflects the latest revision. Questions about your data? Get in touch.